gv111 Privacy Policy

1Introduction

gv111 ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy applies to all users who access or use the gv111 platform at https://gv111.ws, including all games, promotions, account services, and customer support interactions. It governs how we collect, process, store, share, and protect any personal information you provide to us or that we collect automatically during your use of the platform.

By registering an account, making a deposit, or otherwise using gv111, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the gv111 platform.

2Information We Collect

gv111 collects personal data through several channels. The table below summarises the main categories of data we collect, the specific data points within each category, and the primary reason for collecting them:

3How We Use Your Information

gv111 uses the personal data we collect strictly for legitimate operational, legal, and security purposes. We do not use your data for purposes that are incompatible with those listed below, and we do not engage in data monetisation or advertising profiling. Specifically, we use your personal data to:

• Create and manage your gv111 player account, including identity verification and KYC checks required before your first withdrawal.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and maintain an accurate ledger of your account balance and transaction history.
• Monitor gaming activity to enforce responsible gaming limits, detect problem gambling patterns, and apply cooling-off periods or self-exclusion as requested.
• Send you transactional notifications — such as deposit confirmations, withdrawal status updates, and account security alerts — via email or SMS.
• Investigate and resolve disputes, respond to customer support requests, and maintain records of our communications with you for quality assurance purposes.
• Detect, investigate, and prevent fraud, money laundering, account takeover attempts, and any other prohibited conduct as defined in the gv111 Terms and Conditions.

4Legal Basis for Processing

gv111 processes your personal data on one or more of the following legal bases, depending on the purpose of the processing:

• Contractual necessity — processing required to fulfil our obligations to you under the gv111 Terms and Conditions, including account creation, payment processing, and customer support.
• Legal obligation — processing required to comply with applicable law, including anti-money laundering (AML) regulations, KYC identity verification requirements, and record-keeping obligations.
• Legitimate interests — processing carried out for our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and interests.
• Consent — processing based on your explicit opt-in consent, specifically for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

5Sharing Your Information

gv111 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

• Payment processors — bKash, Nagad, Rocket, Upay, and our banking partners receive only the transaction data necessary to process your deposit or withdrawal request. They do not receive your full account profile or gaming history.
• Identity verification providers — third-party KYC service providers may receive your identity documents and verification data for the sole purpose of confirming your identity and age. These providers are contractually bound to strict confidentiality obligations.
• Law enforcement and regulators — we may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law, court order, or lawful government request, including for AML reporting obligations.
• Game content providers — game studios and providers (such as Pragmatic Play, Evolution Gaming, Spribe) may receive anonymised or pseudonymised session data necessary for game delivery, RNG certification, and fair-play auditing. These providers do not receive your identity or financial data.

6Payment Data and Financial Information

When you make a deposit or submit a withdrawal request on gv111, you provide financial information such as your bKash mobile wallet number, Nagad number, Rocket number, or bank account details. This financial data is used solely to process your requested transaction and to maintain a verifiable audit trail as required by applicable financial regulations.

gv111 does not store full payment credentials such as complete mobile wallet PINs or bank account passwords on our servers. Payment transactions are processed through encrypted connections directly with your payment service provider. We retain only the reference data necessary to match a transaction to your account (e.g., the last four digits of a wallet number or a transaction reference code).

7Cookies and Tracking Technologies

gv111 uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the platform correctly, maintain your logged-in session, and understand how players navigate the site. We use the following types of cookies:

• Strictly necessary cookies — required for the platform to function. These include session cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies — store your preferences such as language settings and display options so you do not need to re-enter them on every visit.
• Analytics cookies — help us understand platform usage patterns, identify popular games, track session lengths, and detect unusual traffic spikes that may indicate a security incident. Analytics data is aggregated and does not identify individual players by name.
• Fraud-detection cookies — monitor for behavioural anomalies such as rapid account switching, automated betting patterns, or multiple simultaneous sessions from the same device that may indicate bot activity or account takeover attempts.

Most modern mobile browsers allow you to manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the gv111 platform — in particular, disabling strictly necessary cookies will prevent you from logging in. gv111 does not use third-party advertising cookies or cross-site tracking cookies.

8Data Retention

gv111 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active account data (identity, contact, financial, and usage data) is retained throughout the period your account remains open and for a minimum of five years following account closure, in compliance with AML record-keeping requirements.
• Customer support records (ticket content, email correspondence, chat transcripts) are retained for three years from the date of the last interaction, then securely deleted.
• Marketing preference records (opt-in and opt-out records) are retained for the lifetime of the account plus two years, to enable us to demonstrate compliance with consent requirements if challenged.

9Your Rights Over Your Personal Data

Subject to applicable law and our legal obligations (including AML retention requirements), you have the following rights with respect to your personal data held by gv111. To exercise any of these rights, contact us at [email protected] with your registered email address and a description of your request:

• Right of access — you may request a copy of the personal data gv111 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right of rectification — you may request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our overriding legal obligations to retain certain data (e.g., AML records).
• Right to restriction — you may request that we limit our processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to data portability — you may request that the personal data you have provided to us (and which we process by automated means on the basis of your consent or a contract) be provided to you in a structured, machine-readable format.
• Right to object — you may object at any time to our processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though we may be able to demonstrate a compelling legitimate ground that overrides your objection.

10Security Measures

gv111 implements a layered approach to data security. All data transmitted between your device and the gv111 platform is protected by 256-bit SSL/TLS encryption. Our servers are hosted in secured data centres with restricted physical access, continuous monitoring, and automated intrusion detection systems. Access to personal data within gv111 is restricted on a strict need-to-know basis — only staff whose role requires access to specific categories of personal data are authorised to view it, and all access events are logged and auditable.

Despite these measures, no internet transmission or electronic storage system is entirely free from risk. If you become aware of any actual or suspected unauthorised access to your gv111 account, please notify us immediately at [email protected]. gv111 will investigate all reported security incidents promptly and take appropriate remedial action.

11Children and Minors

The gv111 platform is strictly for adults aged 21 and above. gv111 does not knowingly collect personal data from persons under the age of 21. Our registration process includes age verification steps designed to prevent underage access, and we conduct additional KYC checks before approving any withdrawal to ensure that the account holder is of legal age.

12Changes to This Privacy Policy

gv111 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify active users by displaying a prominent notice on the platform and, where we hold a valid email address for you, by sending a notification to that address. The updated Privacy Policy will be effective from the date of publication.

We encourage you to review this Privacy Policy periodically. The "Last updated" date at the top of this page reflects when the most recent version was published. Continued use of the gv111 platform after the effective date of any update constitutes your acceptance of the revised policy.

13Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to gv111's handling of your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]

Our Privacy Commitments